Supporting connected chronic care for modern healthcare teams
Feature

CCM Documentation Software

ChronicSync keeps CCM care-plan updates, activity notes, and monthly records organized by patient and billing period — so your team can find what it needs for billing or a compliance review without digging through disconnected notes.

The Problem

CMS's CCM documentation expectations — a comprehensive, electronically maintained care plan, records of care-coordination activity, and the time or tier basis supporting each month's billed service — are easy to fall behind on without a dedicated place to keep them current and complete.

Who This Is For

Practices that need their CCM documentation organized and ready to reference — for their own billing team, for a compliance review, or simply to pick up where another staff member left off.

The Feature

ChronicSync keeps each enrolled patient's care-plan history, logged activity, and monthly records in one place, attributable to the staff member and date each entry was made.

What ChronicSync Organizes

  • Care-plan creation and revision history (goals, interventions, review schedule).
  • CCM activity notes tied to logged time entries.
  • Monthly activity records, viewable by billing period.
  • Enrollment and consent records for each patient.

ChronicSync is not intended to replace your EHR as the system of record for a patient's full clinical chart — it organizes the care-management-specific documentation CCM and APCM require. For the exact, current CMS documentation requirements, see our CCM billing requirements guide.

FAQ

Frequently Asked Questions

Generally: a comprehensive electronic care plan, records of care-coordination activity, and the monthly time or (for APCM) tier basis supporting the billed service. Exact requirements are set by CMS — see our CCM guide and CCM billing requirements resource for specifics.

ChronicSync organizes care-plan documentation and CCM activity notes relevant to the care-management program. It is not intended to replace your EHR as the system of record for a patient's full clinical chart.

Each enrolled patient has a running record of care-plan updates and logged activity, viewable by billing period, so your team can review a specific month's documentation when preparing to bill.

Access follows your practice's own role-based permissions — care coordinators, clinicians, and providers assigned to a patient can view and contribute to that patient's documentation.

ChronicSync keeps CCM documentation organized and attributable to specific staff, dates, and activities, which can make it easier to locate records if your practice needs to respond to a billing inquiry. It does not represent or guarantee audit outcomes.

Related: CCM Time Tracking Software · CCM Care Plan Software · CCM Billing Software

See CCM Documentation in ChronicSync

Request a demo to see how care-plan and activity documentation stay organized in ChronicSync.