The Problem
By the time a billing period closes, a practice needs a clear answer for every enrolled patient: how much qualifying time was logged, whether the required documentation exists, and which patients are ready to bill — without a manual spreadsheet reconciliation every month.
Who This Is For
Practice managers, billers, and care managers who need an organized, repeatable path from CCM activity to a billing-ready status each month.
The Workflow
Activity tracking → documentation → time/tier review → billing preparation → reporting. ChronicSync supports every step of that sequence:
- Activity tracking: staff log CCM-qualifying time and activity throughout the month.
- Documentation: care plans and activity notes stay organized per patient — see CCM Documentation Software.
- Time/tier review: monthly totals (CCM minutes, or APCM condition tier) are reviewed against billing thresholds.
- Billing preparation: organized documentation is ready to hand to your billing team or biller.
- Reporting: see which patients are billing-ready and which need more activity before month's end — see CCM Reporting Software.
What ChronicSync Does Not Do
ChronicSync does not submit claims, determine which CPT code applies to a specific patient, or guarantee reimbursement. Those determinations are your practice's billing team's responsibility, using current CMS guidance.