Supporting connected chronic care for modern healthcare teams
Feature

CCM Patient Enrollment Software

ChronicSync organizes CCM patient enrollment — identifying potentially eligible patients, documenting consent, and tracking enrollment status from first outreach through active care management.

The Problem

Before a CCM program can start generating value, a practice has to find the patients who actually qualify, reach out to explain the program, document their consent, and keep track of where each one stands — enrolled, still considering it, or not currently interested.

Who This Is For

Practices starting or growing a CCM program who need an organized way to move patients from "potentially eligible" to "actively enrolled" — whether that's a first pilot cohort or an ongoing enrollment pipeline.

The Feature

ChronicSync tracks each patient's enrollment status, consent documentation, and the staff member responsible for their enrollment, so nothing falls through the cracks between outreach and active care management.

Typical Enrollment Steps

  • Identify: review your patient population for two or more qualifying chronic conditions — our CCM Eligibility Calculator is a useful starting point.
  • Outreach: explain the program to the patient (and, where relevant, their caregiver).
  • Consent: document the patient's consent to enroll, per current CMS guidance.
  • Enroll: the patient moves into active CCM care management — see our CCM Care Plan Software page for what happens next.
  • Track status: see at a glance which patients are enrolled, still being considered, or inactive.
FAQ

Frequently Asked Questions

Review your patient population for two or more chronic conditions expected to last at least 12 months — our CCM Eligibility Calculator is a useful first-pass check before a clinical review.

CMS requires patient consent (verbal or written, per current guidance) before starting CCM, including an explanation of the service and any applicable cost-sharing. ChronicSync lets you document that consent as part of enrollment; confirm the specific current consent requirements with CMS guidance and your compliance team.

Yes. ChronicSync tracks enrollment status per patient — for example, identified, consented, enrolled, or inactive — so your team can see where each patient stands.

Yes. A patient's enrollment and ongoing care management can be assigned to the care coordinator or provider responsible for that patient.

An enrolled patient moves into the ongoing CCM workflow — care plan creation, monthly activity tracking, and documentation — covered on our CCM Workflow page.

Related: CCM Workflow Software · CCM Care Plan Software · Medicare CCM Eligibility

See Patient Enrollment in ChronicSync

Request a demo to see how ChronicSync tracks CCM patient enrollment from outreach through active care management.